The finance component generally relates to the arrangement used to fund an eligible vehicle within a novated lease structure. ONBOARD FINANCE PTY LTD can provide general information about the application process, documentation and ongoing payment arrangements.
General information
Help Centre
Find general information about the finance component of a novated lease and ways to contact ONBOARD FINANCE PTY LTD for application support, account enquiries, complaints or financial assistance.
Understanding the process
Novated lease finance information
The information below is general in nature. Eligibility requirements, lender criteria, applicable terms and individual circumstances must be considered before any finance outcome is determined.
Information may include identity, income, employment, expenses, liabilities, the proposed vehicle and other details relevant to eligibility and responsible lending assessment. Requirements can vary according to lender criteria and individual circumstances.
No. Finance approval is not guaranteed. Applications are considered according to applicable eligibility requirements, responsible lending obligations, lender criteria and individual customer circumstances.
Existing customers can contact ONBOARD FINANCE PTY LTD by calling 1300 660 061 or emailing info@onboardfinance.de.com about an application, account enquiry, change in circumstances, complaint or financial assistance request.
A complaint can be submitted by contacting ONBOARD FINANCE PTY LTD by phone or email and providing enough detail for the matter to be reviewed. Customers should include their preferred contact details and a clear description of the concern.
Customers experiencing a change in circumstances or financial difficulty should contact ONBOARD FINANCE PTY LTD as soon as practical to discuss available support and the information that may be required.
This page provides general information only and does not promise approval, savings or any particular financial outcome.
Need help with an application or account enquiry?
Contact ONBOARD FINANCE PTY LTD using the telephone number or email address below.